Our relationship with Nortek Global HVAC started when we partnered with their marketing team to create a new website with a great design and an outstanding interface. That lead to our partnership on Edgetek, a digital platform providing world class training and certifications for HVAC contractors.
After the successful Edgetek launch, Nortek Global HVAC came to us with a different kind of project. Nortek engineering team had created a prototype for the Charge Calculator, a application that would allow contractors to service increasingly intricate HVAC systems with precision and consistency. Nortek Global HVAC is known for being an innovative leader in their field, which is why the Charge Calculator project is important to them - they want to meaningfully empower the people who service their machines.
As a company, Nortek Global HVAC has a high level of confidence in us striking a good balance of ‘getting it out there’, but getting it out there well.
The charge calculator relies heavily on having a good UX, and has to be easy for contractors to use. We decided to built a web app, which plays to the balance of ‘how can we do the least amount of work to be the most successful’ before diving into native application world to avoid dependencies on Apple App Store or Google Play. This web app has more of a typical application feel, and doesn’t appear overwhelmingly technical. It has a very usable interface with a modern, responsive design. It works on any platform, so contractors can pull it up on their phone, laptop, tablet, or just about anything else. But mostly, it is very approachable - which is perhaps the biggest thing it was lacking before.
I am especially pleased with the intuitive designs our team came up with. We took a complex temperature recording system and made it visually appealing and intuitive enough to actually assist the contractor in finding the correct solution. Our design will help contractors spend less time thinking about the application and formulas, and more thinking about the task at hand.
Now that it’s out there, the main goal is getting the calculator validated in the field- making sure its functionality is all correct, getting UX feedback, and adding features. They’ve got a great product capable of being used and reviewed, and are excited about the possibility of growth.
Working with Nortek Global HVAC
We love working with innovative companies, because we share similar values. We appreciate elegant simplicity and the courage to try new things - and Nortek Global HVAC has been on the same page every step of the way. This is a great partnership because they are innovative in one way (engineering), and allow us to be innovative in a complimentary way (tech).